Unresponsive Data Connections

Incident Report for Prompt.io

Resolved

Things are still looking normal. Moving this to resolved.

Posted Sep 17, 2020 - 14:52 PDT

Monitoring

We have restarted services and the system is functioning normally. We will continue to monitor.

Posted Sep 17, 2020 - 13:22 PDT

Update

We are continuing to investigate this issue.

Posted Sep 17, 2020 - 13:08 PDT

Investigating

Our system is currently overloaded and not responsive when reading/writing data. We are restarting some of the services to try and remedy the issue.

Posted Sep 17, 2020 - 13:06 PDT

This incident affected: Prompt.io (Production) - API and Prompt.io (Production) - Agent Tools.